Are there any predefined membership packages?

There aren’t any predefined packages. You can create them at different price points to cater to different user groups.

Is there a limit to the number of subscription packages that can be created?

No, there isn’t.

Can I create a free subscription package like a trial for users, which will automatically get converted to a paid subscription at the end of the trial period?

Currently, you can set it so that the initial and recurring periods and price for both are different. The lowest amount being $1. Although, free trial isn’t possible now, it will be introduced in the upcoming version of xMember. In the meantime, we can however customize a free trial option for you.

Will the recurring subscription be automatically charged from the user’s card?

Yes, CCBill will store payment card details and charge the same at the end of each subscription period.

Do the membership packages differ only on their period of subscription or also based on membership tiers?

Membership packages differ only in the period of subscription they offer. For different tiers of membership that offer different perks, please reach out to us for customization.

Will users see different currencies on the website based on their geography?

Users around the globe will see the prices on the website as per the currency set by you. Please ensure your CCBill currency setting matches the currency listed on the website. When a user makes payment, the amount will be deducted based on the currency conversion rate for that day.

What happens if a user cancels subscription before the end of subscription period?

The user will have access until the end of the subscription period.