You can assist users with all account-related concerns from the backend. But first for editing a user account, go to Users and search the concerned user using the search box and click on Actions > Update.
- Account creation: Create a user account from Users > New user. Fill in the required fields and click Submit to create a new user account.
- Password reset: Once within the user account edit page, go to the Change password tab to update.
- Email verification: Under Basic info within the account edit page, turn on the Verified Email switch to activate the account.
- Change email ID: Update the new email under Email and click Submit.
- You can also add user subscriptions and recharge token balance from the control panel. To learn how to do this, check out the Subscriptions and Tokens section of the knowledge base.