You can assist users with all account related concerns from the backend.
But first, to edit a user account, go to Users > User list and search the concerned user using the search box and click on Actions > Update.
- Account creation: Create a user account from Users > Create. Fill in the required fields and click Submit to create a new user account.
- Password reset: Once within the user account edit page, go to the Change password tab to update.
- Email verification: Under Basic info tab within the user account edit page, turn on the Verified Email switch to activate the account.
- You can also recharge token balance from the control panel. To learn how to do this, check out the Tipping and Tokens section of the knowledge base.