You can assist the users with password reset, manual email verification, change their role, update their shipping information, and so on, from the user management settings available in the control panel.
To do this, first go to Users > All Users to find the list of users on the site.
- Password Reset: Click on the Send password reset button seen when hovering over the concerned user.
- Alternatively, you can also Edit the said user and use the Send Reset Link button.
- Manual Email Verification: Use the Verify button highlighted to bypass email verification for the user and make the account active.
- You can also resend the verification email to the users using the Send Email button highlighted.
- Billing and Shipping Address: Update a user’s billing and shipping address at the bottom of their account page.